Legal Information

Satsport Terms and Conditions

Please read our full Terms and Conditions carefully before using the platform. These terms govern the relationship between you and Satsport.

Last Updated: January 2026

Main Policy Summary

Key highlights at a glance before reading the full details

Age Restriction

Satsport is strictly for users aged 18 and above. Accounts belonging to minors will be closed immediately.

Payment Policy

Deposits and withdrawals will only be processed from verified accounts. Payments from anyone other than the account holder are not accepted.

Bonus Terms

Each bonus carries its own wagering requirements. Please read the specific terms carefully before claiming any bonus.

Account Security

Each person may hold only one account. Account sharing or transfer is strictly prohibited.

Prohibited Activities

Fraud, bot usage, collusion, or any other form of cheating will result in immediate account termination.

Dispute Resolution

All complaints and disputes must be submitted directly to our support team. All decisions made are considered final.


1. Introduction & Acceptance

Welcome to Satsport. These Terms and Conditions ("Terms") form a legally binding agreement between the Satsport platform and its users. By accessing the satsport.one website or creating an account, you are deemed to have fully accepted these Terms.

Satsport is an internationally licensed online Sports Betting and gaming platform built with Bangladeshi users in mind. Our goal is to provide a safe, fair, and entertaining gaming experience.

If you do not agree with any part of these Terms, please refrain from using the Satsport platform. While these Terms are provided in Bengali, the original legal document is in English; the English version shall prevail in the event of any dispute.

Important: Satsport is strictly for users aged 18 and above. Opening an account as a minor is entirely prohibited and subject to penalties.
2. Account Registration & Usage

To register an account on Satsport, you must provide accurate and up-to-date information. Satsport reserves the right to close any account created with false information at any time.

Each individual may hold only one account. Creating multiple accounts is strictly prohibited and may result in the termination of all associated accounts. You are solely responsible for keeping your login credentials confidential.

  • Provide your correct name, address, and contact details during registration.
  • Never share your password with anyone, and change it regularly.
  • Transferring or selling your account to another person is strictly prohibited.
  • To update your account details, please contact the support team directly.
  • If you notice any suspicious login or account activity, notify Satsport immediately.
3. Identity Verification (KYC)

Satsport follows international Anti-Money Laundering (AML) policies. All users are required to complete identity verification within a specified period. Large withdrawals cannot be processed without a completed KYC verification.

The following documents are generally required for identity verification:

  • Clear photos of both sides of your National ID Card (NID) or passport.
  • A utility bill or bank statement dated within the last 3 months as proof of current address.
  • Proof of payment method ownership (Mobile Banking/Nagad registration screenshot).
  • Selfie verification may be required when necessary.
KYC verification is typically completed within 24–48 hours of document submission. For urgent cases, please contact our support team.
4. Deposit Policy

Deposits on Satsport can be made via Mobile Banking, Nagad, Rocket, and bank transfer. Deposits are generally credited to your account instantly, though minor delays may occasionally occur due to banking processes.

  • The minimum deposit amount is BDT 500.
  • Deposits must be made from a payment method registered in your own name.
  • Third-party deposits are not accepted and will be returned.
  • Satsport strongly advises against betting with credit cards or borrowed money.
  • Report any deposit-related issues to support within 24 hours.
5. Withdrawal Policy

To make a withdrawal from Satsport, your account must be fully verified. Withdrawal requests are generally processed within 12–48 hours.

  • The minimum withdrawal amount is BDT 500.
  • Withdrawals must be made using the same payment method used for the deposit.
  • Wagering requirements must be met before any bonus balance can be withdrawn.
  • Satsport reserves the right to temporarily hold withdrawals in cases of suspicious activity.
  • The maximum monthly withdrawal limit varies depending on your account tier.
VIP members enjoy faster withdrawal processing and higher limits. Contact the support team for more details.
6. Bonus & Promotion Terms

Satsport offers a range of bonuses and promotional offers. Each bonus comes with specific terms and an expiry period that must be read before claiming.

  • The welcome bonus applies to first-time deposits only.
  • Withdrawing bonus funds generally requires meeting a wagering requirement of 30x–45x.
  • Claiming the same bonus more than once is strictly prohibited.
  • Any expired bonus will be automatically forfeited.
  • Satsport reserves the right to modify or cancel any bonus at any time.
  • For free bets, only the winnings are withdrawable — the original stake is not.
7. Betting Rules & Regulations

The following rules apply when placing bets on Satsport. Please review the odds and conditions carefully before confirming any bet.

Once a bet is confirmed, it cannot be changed or cancelled. However, if the cash-out feature is active, you may have the option to close the bet within a specified window.

  • The minimum bet amount is set individually for each event.
  • Maximum bet limits vary by event and market.
  • If a pre-match bet is unavailable, you may participate through live betting instead.
  • Satsport reserves the right to void any bets placed at erroneous odds resulting from a technical fault.
  • If an event is cancelled, the staked amount will be refunded.
  • Satsport's official records shall be considered final for all statistics and scores.
8. Prohibited Activities

The following activities are strictly prohibited on the Satsport platform in order to maintain fairness and security. Violations may result in permanent account closure and forfeiture of balances.

  • Using bots, scripts, or automation software to place bets.
  • Collusion – attempting to fix outcomes by coordinating with other players.
  • Using the platform for money laundering purposes.
  • Creating multiple accounts to abuse bonuses.
  • Harassment or abusive behavior toward other users.
  • Attempting to hack or gain unauthorized access to the platform's systems.
  • Attempting to bypass the verification process using false identity or forged documents.
9. Privacy & Data Protection

Satsport takes the protection of your personal information seriously. We keep all data secure using SSL 256-bit encryption. Your personal information is never sold to any third party.

For full details on how we collect and use your information, please see our Privacy Policy Please read this page carefully. Your information is used solely for service delivery, KYC verification, and legal compliance.

10. Responsible Gaming

Satsport believes gaming should be a source of entertainment, not addiction. We encourage users to set their own limits and play responsibly.

  • Set a deposit limit to help you stay within your budget.
  • Use the self-exclusion feature to temporarily suspend your account for a set period.
  • If you feel you may have a betting addiction, please reach out to our support team.
  • If you or a family member is struggling with addiction, please seek professional help.

For more details, visit our Responsible Gaming Visit the page .

11. Account Closure & Suspension

Satsport reserves the right to suspend or permanently close any account at any time without notice, particularly if:

  • Any provision of these Terms is breached.
  • Fraudulent or suspicious activity is detected.
  • KYC verification was not completed within the required timeframe.
  • Prolonged account inactivity is detected (more than 12 months).
  • Account closure is required by order of a court or regulatory authority.

Users may close their account at any time by contacting the support team. Any valid balance remaining at the time of closure will be refunded subject to verification.

Inactive accounts may be subject to a monthly maintenance fee. Contact the support team for details.
12. Dispute Resolution Process

If you have a dispute with Satsport, please contact our customer support team directly in the first instance. Most issues can be resolved within 24–72 hours.

  • Please include all relevant information and screenshots when submitting a complaint.
  • In the event of a betting dispute, Satsport's server logs will serve as the final and conclusive evidence.
  • If you are unsatisfied with the support team's decision, you have the option to escalate the matter to the next level.
  • All disputes must be reported within 30 days; claims submitted after this period may not be accepted.
Email us at: [email protected] — Live chat support is also available from 9:00 AM to 12:00 AM.
13. Policy on Changes to Terms and Conditions

Satsport reserves the right to amend these Terms and Conditions, in part or in full, at any time. For significant changes, advance notice will be sent to your registered email address.

Continued use of the platform after any changes constitutes your acceptance of the new Terms. We recommend visiting this page regularly to stay up to date.

  • The latest version of the Terms and Conditions will always be available on this page.
  • The date of any changes will be noted at the top of the page under "Last Updated".
  • If you do not agree to the updated terms, you may request to close your account.

General FAQ

Frequently Asked Questions about the Terms and Conditions

Satsport is strictly for users aged 18 and above. A National ID or passport may be required as proof of age during registration. Accounts found to belong to minors will be closed immediately and balances may be forfeited.

To withdraw bonus funds, you must first meet the wagering requirements, which typically range from 30x to 45x. Once fulfilled, withdrawal requests are usually processed within 12–48 hours.

Multiple accounts per person are strictly prohibited. If detected, all associated accounts will be closed immediately and all balances, including bonuses, will be forfeited. Legal action may also be taken where applicable.

Yes, you can close your account at any time by contacting the support team. Please withdraw any valid balance before doing so. For self-exclusion, there may be an option to reactivate your account after a specified period.

For significant changes, advance notice will be sent to your registered email. You can also check the "Last Updated" date at the top of this page to stay informed. We recommend visiting this page regularly.

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